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Cargo Dimensions at the Warehouse: Why They Sometimes Differ from the Supplier's Figures

08.21（Updated on 08.22）
In international logistics, cargo dimensions and weight play a critical role in determining shipping methods, freight charges, and customs clearance. Many customers notice that the dimensions provided by their suppliers may differ from the measurements taken at the forwarder’s warehouse — sometimes even larger.
Why does this happen? Let’s explain.

Supplier’s Measurement vs. Warehouse Measurement

Suppliers usually provide carton sizes or theoretical dimensions before shipment.
When the cargo arrives at the forwarder’s warehouse, however, the warehouse must conduct actual measurements according to international shipping standards. These figures are used for freight calculation and space allocation.

Common Reasons for Increased Dimensions

  • Different Packaging Methods
  • Reinforcement or Repacking
  • Cargo Deformation
  • Different Measurement Standards
  • Consolidation or Re-boxing

Why Warehouse Measurement Is the Final Reference

  • Warehouse figures are recognized by carriers and customs authorities as the official dimensions.
  • International freight is calculated based on actual weight or volumetric weight, whichever is higher.
  • Using warehouse measurements avoids underreporting risks and ensures smooth customs clearance and shipping.

How to Avoid Surprises

  • Allow a margin for weight and volume when planning shipments.
  • Communicate with your forwarder about possible repacking or reinforcement in advance.
  • Request the warehouse measurement sheet for easy cross-checking with supplier data.

Conclusion

It is normal for cargo dimensions to differ between the supplier and the forwarder’s warehouse. This does not indicate mistakes from either side but reflects differences in measurement conditions, packaging, and safety requirements.
We are committed to transparent measurement and clear communication, ensuring you stay well-informed and worry-free throughout the shipping process.

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